Shadow Work is a journaling app for sitting with the emotions you usually avoid, with AI-guided CBT and DBT reflections. If something's not working right, or you just have a question, reach out below.
Send a note and we'll get back to you as soon as we can, usually within a day or two.
[email protected]Open Profile, then Restore purchases. This re-links a purchase to your account and usually fixes it within a few seconds. If it still doesn't update, email us with the email address or receipt used for the purchase.
Yes. Entries are tied to your account only, no one else, including other Shadow Work users, can see them. Shadow Work isn't a therapist and doesn't diagnose or treat anything; it's a self-reflection tool.
Email us from the address linked to your account and we'll delete your entries and account within a few days.
Check that notifications are allowed in your device's Settings, then Shadow Work, then Notifications. You can also manage this from the app's Home screen prompt if it appears.